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Frequently Asked Questions

Everything you need to know about the AchievEdge Learning Universe, subscriptions, AI tutoring, and parental supervision.

Which classes and education boards are supported?

AchievEdge supports students from Class 1 to Class 12 across CBSE, ICSE, and Indian State Boards (including Maharashtra, Uttar Pradesh, Rajasthan, Karnataka, etc.) in English, Hindi, and regional mediums.

How does Edgie AI Tutor differ from standard ChatGPT?

Edgie is conditioned on your exact grade-level curriculum. It uses a pedagogical Socratic approach that delivers step-by-step hints and concept checks rather than writing out direct homework answers. It also features strict child safety filters.

Do parents need to download a separate mobile application?

No. Parent & Guardian Mode is integrated directly into the student web app behind a secure 4-digit PIN. You can review exam readiness, accuracy graphs, and test histories instantly on any device.

How is the Exam Readiness score calculated?

Exam Readiness Intelligence evaluates syllabus coverage, chapter-level accuracy, timed practice consistency, and historical test performances to calculate an evidence-based estimated score band and confidence score. We never fabricate guarantees.

What are Learning Coins and can they be refunded?

Learning Coins are micro-credits used to unlock extra tests, AI queries, or diagnostic reports once monthly plan allowances are completed. Coins have no monetary cash value and are non-transferable, ensuring a safe, transparent learning environment.

Can AchievEdge be installed on my phone or tablet?

Yes! AchievEdge is an installable Progressive Web App (PWA). Open the site on Chrome (Android) and tap "Install App", or open Safari (iPhone) and tap "Add to Home Screen" for a full-screen, fast app experience.

What is AchievEdge E-Learning?

AchievEdge is an AI-powered educational revision and practice platform for students from Class 1 to Class 12 across India, covering CBSE, ICSE, and State Boards.

How does the AI Tutor work?

Our AI tutor, Edgie, provides step-by-step curriculum-aligned guidance, hints, and explanations without simply giving away test answers, fostering deeper conceptual clarity.

How do parents track academic performance?

Parents can enter Parent/Guardian Mode securely right within the student application using their secret PIN. It displays strengths, weaknesses, consistency, test history, and exam readiness predictions.

What happens when I exhaust my monthly allowance?

You can either upgrade to a higher tier or top up your wallet with Learning Coins to purchase additional tests or AI assistance on demand.

What if my school textbook is not listed?

Students can easily submit their textbook details and table of contents through our Missing Textbook request. Our academic team reviews and adds it to the syllabus queue.

Still have questions? Our support team is here to assist you.

Contact Support Team